In today's digital age, businesses of all types (retail, health-care, local etc.) and scale (small, mid and enterprise) rely heavily on marketing agencies, to enhance their online presence by rebuilding or replatforming non-performing websites and driving growth via paid search (Google Ads, YouTube etc.).
Collaborating with NectarSpot’s team consisting of strategists, designers and full stack developers can be a game-changer, but it requires sharing access to critical assets including, but not limited to, your website domain, analytics tools, and various online platforms.
This blog will guide you through the process of providing secure and controlled access to your marketing agency, ensuring a successful partnership that benefits your brand.
Before granting access, it's essential to clearly define roles and responsibilities. During the planning stage, our account manager helps businesses determine who within NectarSpot will need access to specific assets. Roles may include designers, back-end developers, content creators, social media managers, SEO specialists, and web developers. Having a clear understanding of responsibilities will help you delegate access appropriately.
Providing access to your domain is a crucial step. Your website is the digital face of your business. Follow these steps to grant access securely:
Registrar Access: Access to your domain registrar is vital for DNS configuration and domain management. Share the login credentials or invite the agency to collaborate via the registrar's platform.
Content Management Systems (CMS): If your website runs on platforms like WordPress or Drupal, create user accounts with specific permissions. Our account managers guide the business owners or marketing team - which parts of the CMS NectarSpot developers and designers can access.
Website Hosting: Share hosting access if required. Provide FTP or SSH credentials for NectarSpot developers to work on the server.
SSL Certificates: Share SSL certificate access for secure connections if applicable.
Analytics provide valuable insights into your website's performance. Grant access to NectarSpot account managers to help monitor and improve your online presence:
Google Analytics: Invite to your Google Analytics account and assign appropriate permissions. Our team can analyze traffic, user behavior, and conversion data.
Google Search Console: Share access to Google Search Console for insights into search performance, indexation issues, and keyword rankings.
Other Analytics Platforms: If you use other analytics tools, provide login credentials or create user accounts.
Social media is a pivotal marketing channel. To allow you to manage your social presence effectively:
Social Media Management Tools: Use platforms like Hootsuite or Buffer to grant access without sharing actual login credentials.
Assign Page Roles: On platforms like Facebook, assign roles like Admin, Editor, or Advertiser to agency members.
Email marketing is a powerful tool. To collaborate seamlessly:
Email Service Providers: Share access or invite the agency to your email marketing platform. Provide access only to the necessary areas.
Security is paramount when sharing access. Consider using a password management tool like LastPass or 1Password. These tools allow you to share passwords securely and control access permissions.
Once you've granted access, regularly monitor who has access to what. Update permissions as roles change within your marketing agency or business. Ensure that revoked access is done promptly when the collaboration ends.
Before granting access, draft a detailed contract or agreement outlining the terms of access, responsibilities, data ownership, and confidentiality clauses. Legal agreements provide protection and clarify expectations for both parties.
In conclusion, providing access to your marketing agency is a critical step in a successful partnership. By following these guidelines, you can ensure the security of your assets while reaping the benefits of expert marketing services. Collaborate transparently and securely, and watch your online presence flourish.